The service industry produces value that is mainly intangible and includes sectors and activities such as staffing and recruiting, accounting and consulting, legal services, customer service, training and development, as well as knowledge and data. Companies and individuals operating in this sector focus on using knowledge, information, and expertise to provide services and/or transform goods for businesses, the public sector, as well as individual customers.

Over the past century, the service sector expanded rapidly, and has become the largest sector of the economy in most developed nations. The expansion of the service industry is a result of the increase in knowledge, the rapid technological growth, and the development of fast communication tools and infrastructures that occurred in the last decades.

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Industry Definition

Statista provides a wide range of statistical facts and market data about the business services and skilled labor sectors. These include information on global and regional developments, leading companies, as well as the latest trends.

The section Business Services presents information on the largest markets worldwide for B2B services, and the most important providers in the various industry segments. The main segments comprise accounting and consulting, market research, call centers, customer service, facility management, and staffing.

Skilled labor refers to the segment of the workforce with a high skill level that yields substantial economic value through the work performed. This section provides facts, statistics and information on sectors such as legal services, security services, architecture, engineering, and interior design, among others.


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